Why Is an Available Taxi Showing a Red Sign?

A taxi approaches with a red sign glowing in the window. Red usually means stop, closed, occupied, or something has gone wrong.

In a Japanese taxi, it may mean exactly what you want: this taxi is available. Then the taxi stops and the rear door opens by itself. The sign is backwards. The door appears haunted. Everything is working normally.

First Move

Look for the characters 空車, often shown in red, then stand slightly back and let the driver open the rear door.

Quick steps

  1. Look for 空車, then raise your hand or wait at a taxi stand.
  2. Stand back and let the driver handle the rear door.
  3. Show your destination on a map or in Japanese.

Say or show this

Use these phrases to speak or point when you need help.

Show the destination on your phone while saying this. Koko made onegaishimasu. To here, please.
Use when you want to check the payment method. Kaado wa tsukaemasu ka? Can I pay by card?
Use when you want to get out at the current spot. Koko de daijoubu desu. Here is fine.

If You See or Hear This

Kuusha It means: Available. Your move This taxi can usually pick up passengers.
Geisha It means: Reserved or on the way to collect someone. Your move This taxi is already spoken for.
Chinsou It means: Occupied and running on the meter. Your move Another passenger got there first.

If You’re Stuck

Check the characters instead of relying only on the color, as displays can vary. When the taxi stops, give the rear door some space. The driver controls it from the front. If you grab the door at the same moment, you and the taxi may begin a very polite argument.

Tiny Culture Note

Japanese taxis remove two small decisions from the passenger: Is this taxi free? Read 空車. Should I open the door? No—the driver already has it. The strange part lasts about five seconds. After that, it feels wonderfully convenient.

Stay in the same situation area, or go back to the category page and choose the closest moment.