I need help.
助けてください。
Use when you need immediate help.
Get Help in Japan
Medicine, lost items, ticket machines, and feeling sick.
Emergency: Police 110 · Fire/Ambulance 119 · JNTO visitor help
First moves for problems
Medicine, lost items, ticket machines, and feeling sick.
Ask for medicine
Show your symptom, not a brand name.
Use a ticket machine with no English
Look for an English button first, then use camera translation if there isn’t one.
Get help when you feel sick
Tell nearby staff or your hotel how you feel, then ask where to get help.
Find a lost item
Go back to the last place you had it, then ask staff right away.
Useful help phrases
Short phrases for common travel problems.
I’m lost.
道に迷いました。
Use when you need directions.
I’m having trouble paying.
支払いがうまくできません。
Use when payment is not working.
I feel sick.
体調が悪いです。
Use at a pharmacy, hotel, or station.
I lost something.
忘れ物をしました。
Use when you left something behind.
Can you write it down?
書いていただけますか？
Use when spoken Japanese is unclear.
Is there someone who speaks English?
英語を話せる人はいますか？
Use when you need English support.